Cancellation Policy
Last Updated: 23-Mar-2026
At VinodSteel.in, operated by Vinodsteel Center, we understand that sometimes customers may need to cancel an order. This Cancellation Policy explains the conditions under which order cancellations are allowed.
1. Order Cancellation Time
Customers can cancel their order within 12 hours of placing the order, provided that the order has not been shipped.
If the order has already been shipped, cancellation will not be possible.
2. Cancellation After Shipment
Once an order has been processed and shipped from our warehouse, it cannot be cancelled.
In such cases, customers may refer to our Return & Replacement Policy for further assistance if the product meets the return eligibility conditions.
3. Refund for Cancelled Orders
If the cancellation request is approved, the refund will be processed to the original payment method used during checkout.
Refund processing may take 5–10 business days, depending on the payment provider or bank.
4. How to Request Order Cancellation
To cancel your order, please contact us as soon as possible with the following details:
- Order number
- Name used for the order
- Reason for cancellation (optional)
You can reach us at:
Email: help@vinodsteel.in
Phone: +91 94281 93299
5. Right to Cancel Orders
VinodSteel.in reserves the right to cancel any order due to the following reasons:
- Product out of stock
- Pricing or listing errors
- Payment issues
- Suspected fraudulent transactions
If an order is cancelled by us, the customer will receive a full refund.
Contact Information
Vinodsteel Center
Bardoli, Gujarat, India
Email: help@vinodsteel.in
Phone: +91 94281 93299