🎁   Wedding & Corporate Bulk Gifting Available Call Contact Us +91 94281 93299

Help & Info

Need Help?

please contact us:
If you need assistance with your order or have any questions/

Email: help@vinodsteel.in
Phone: +91 94281 93299

Business Location:
Vinodsteel Center
Bardoli, Gujarat, India

Frequently Asked Questions (FAQ)

Orders & Products

1. What products does VinodSteel.in sell?

VinodSteel.in offers a wide range of high-quality stainless steel kitchenware, including cookware, kitchen utensils, storage containers, and hotelware products suitable for both home and commercial use.

Yes. Our products are made from high-quality stainless steel designed for durability, safety, and long-term kitchen use.

Yes. We also offer products from our own brand NANESH Stainless Steel, which focuses on quality, durability, and premium kitchenware design.

We try to display product images as accurately as possible. However, slight variations in color or appearance may occur due to lighting or screen settings.

Orders & Payments

5. What payment methods do you accept?

We accept secure online payments including:

  • UPI
  • Credit Card
  • Debit Card
  • Net Banking

Payments are processed through trusted payment gateways.

Currently, Cash on Delivery (COD) is not available. All orders must be prepaid through our secure payment options.

Yes. Orders can be cancelled within 12 hours of placing the order, provided the order has not already been shipped.

After placing your order, you will receive a confirmation email or message with your order details.

Shipping & Delivery

9. How long does delivery take?

Most orders are delivered within 3–7 business days, depending on your location.

We ship orders through reliable logistics partners such as:

  • Shiprocket
  • Delhivery
  • BlueDart
  • I Think Logistics

Once your order is shipped, we will send you a tracking number via email or SMS, which you can use to track your delivery.

Yes, we ship across India using trusted courier services.

Returns & Replacements

13. Can I return a product?

Returns are accepted only in the following situations:

  • Damaged product received
  • Wrong product delivered
  • Manufacturing defect

Return requests must be made within 3 days of delivery.

Yes. Customers must provide a clear unboxing video showing the package opening and the issue with the product.

This helps us verify the claim and process replacements quickly.

We will provide a replacement first if the product is available.
If the same product is not available, a refund will be issued.

Bulk Orders & Support

16. Do you accept bulk or corporate orders?

Yes. We accept bulk orders for weddings, gifting, and corporate requirements.

For bulk inquiries, please contact us directly.

If you have any questions or need assistance, you can contact us:

Email: help@vinodsteel.in
Phone: +91 94281 93299

Business Location:
Vinodsteel Center
Bardoli, Gujarat, India

For Gifting & Bulk Enquiry ➜ 94261 93299